What homeowners ask first

Most asphalt shingle roofs are replaced after 20 to 30 years, cedar after 25 to 50 and metal after 40 to 70. In our damp, shaded streets, moss and clogged gutters shorten that, and care stretches it. At the visit we tell you how many years your roof has left and what we based it on.

It depends on the roof's size, pitch, material, how many layers come off and what we find under them. We don't post prices, because a roof is not a product. The estimate page shows what moves the number, and you get it in writing after the visit.

Most houses take one to three days. Steep, complicated or metal roofs take longer, and rain moves the start. We never tear off more than we can dry in that day.

Almost always for a full replacement. We pull it, and the fee is its own line on your estimate.

Age near the end of the material's life, curling or missing shingles, granules in the gutters, a sagging deck, daylight or stains in the attic and damaged flashing. Moss alone is not a reason to replace a roof.

Black streaks are mostly algae and mostly cosmetic. Moss is different: it holds water against the shingles and lifts their edges. We brush it off gently, never with a pressure washer, and zinc or copper strips at the ridge slow it coming back.

On a shaded slope, yes, more slowly. Strips at the ridge slow regrowth but don't stop it, and trees that drop needles and leaves on the roof keep feeding it. We tell you what to expect and when to have it looked at again.

A cool roof reflects more of the sun's heat than a dark one. In Eugene it is a question about summer attics: it can help in July and does little in January. We show you the rated reflectance of the colors you're choosing between.

Use it on ornamental beds and lawn. Roofing materials, and zinc or copper strips, shed small amounts into the runoff, so we don't recommend it for vegetables or drinking. Ask us which downspouts can feed a barrel.

If your roof has about ten years of life or less, many roofers suggest replacing it first, because taking panels off and putting them back costs extra. We check the roof's age at the visit and tell you which should come first.

Two parts. The maker's material warranty covers the product, and our workmanship warranty covers how we installed it. The terms and what each one covers are written in your contract before you sign.

It depends on the maker. It usually means as long as you own a single-family home, for manufacturing defects only, and often reduced after the first years. We put the maker's exact wording next to the product on your estimate.

Your estimate lists the deposit and the payment schedule before you sign. If we offer financing, the lender, the rate and the term are written beside it.